Both consoles will work with OXS Thunder Pro+ using the HDMI port. However, if you want to experience Dolby Atmos® surround sound, it will be necessary that the game you are playing supports it.

Yes! OXS Thunder Pro+ has both HDMI IN and HDMI eARC ports. The HDMI eARC port can play the role of HDMI OUT port for signal output.

For example, to connect your PS5, TV and Thunder Pro+, simply follow these steps:

1. PS5 HDMI -> Thunder Pro+ HDMI IN
2. Thunder Pro+ HDMI eARC -> TV HDMI

First, please check if the connection is solid established.

1. The USB-A dongle is well inserted into the port on the back of the soundbar.
2. The LINK button on the neck speaker glows solid white, indicating a successful link.

If there are no issues with the connection, it may be because you are using the Standard (STD) EQ mode. Please note:

• In Standard (STD) mode, the neck speaker will have no sound when the media source is not multi-channel (e.g. Dolby Atmos) or does not have rear channels. In this situation, you can switch to the 3 game EQ modes (FPS, RAC, and MOBA) for surround sound effect.
• To enhance your gaming experience and ensure compatibility with a diverse array of audio sources, we've designed our neck speaker to work better with three specialized sound modes: FPS, RAC, and MOBA. These modes enable the speaker to work seamlessly with non-surround sound formats, such as PCM.
• The Standard (STD) mode, which allows you to enjoy the original sound without the need for special encoding. This feature ensures that the speaker can deliver high-quality audio regardless of the format, making it versatile and suitable for a wide range of multimedia applications.

OXS Satellite Neck Speaker is implemented with a 5.8G chipset, so it will ensure ultra-low latency as long as there is a stable network connection. If your connection is 100+Mbps, you won’t feel any latency at all! If you’re playing on a network that’s only around 40Mbps, a latency of 20ms is typical. Faster networks, such as 5G, are usually below 10ms.

• Capacity: 2400 mAh
• Play Time: 12Hrs (with the soundbar volume at 50% and the rear channel at default gain effect 0)
• Charging Time: 2Hrs
• Quick Charge Time: 10Mins for 2Hrs

* The play time may fluctuate depending on the soundbar volume, selected EQ mode, and gain effect of the neck speaker.

• For Movies: RAC mode

The RAC mode delivers a rich and immersive audio experience with detailed environmental sounds and clear dialogue.

• For Music: STD mode or MOBA mode

The STD mode is ideal for preserving the original sound quality. However, if you're looking for a more immersive experience and want to enhance the surround sound effect (especially for music sources that aren't originally multi-channel), the MOBA mode is a great choice. The MOBA mode also boosts low frequencies, making it perfect for rhythmic and upbeat music.

Yes, of course! With the fine-tuned driver system, you can put OXS Thunder Pro+ under your TV, and hook them up with HDMI eARC. Enjoy your favorite film or series with the high-quality sound.

1. Using OXS Audio PC App:

Enter the [Gain] interface, and then tune the gain effect of the channel (Bass, Treble, Side, Top, Rear) you want from -6dB to 6dB.

2. Using the remote control:

• Short press the [Settings] button to enter the menu.
• Use the [Right] or [Left] buttons to switch from 5 channel parts: Rear, Bass, Treble, Side, Top.
• Press the [Volume Up] or [Volume Down] buttons to tune the gain effect from -6dB to 6dB.

💡 You might want to know, what is the function of gain?

In short, increasing gain amplifies sound, while decreasing it weakens it.

Let's make it easy with an example of bass channel: Based on the default gain setting of 0 (original sound performance), when you tune the gain up (1dB - 6dB), the low-frequency sounds will be amplified, making the bass more pronounced and powerful. You'll hear a deeper, richer sound with more emphasis on the low-end frequencies.

Conversely, when you tune it down (-1dB - -6dB), the low-frequency sounds will be attenuated, making the bass less prominent.

1. Using OXS Audio PC App:

Enter the [Lighting] interface, you can set the lights on or off, choose from 4 different light effects (Game Sync, Audio Sync, Color Mode, Scene Mode), and adjust the brightness from 10% to 100%.

2. Using the remote control:

2.1 Light on or off: Press and hold the [Light] button for 3s to turn the RGB on or off.

2.2 Adjust brightness: Short press the [Light] button to adjust the brightness from 3 levels: Min, Mid and Max.

2.3 Change the color:

• Short press the [Settings] button to enter the menu.
• Use the [Right] or [Left] buttons to switch to "RGB".
• Press the [Volume Up] or [Volume Down] buttons to choose a color you want: Red - Orange - Yellow - Green - Cyan - Blue - Purple.

The LED screen on the soundbar cannot be entirely turned off for display purposes. Though you can adjust the brightness by using the remote control:

• Short press the [Settings] button to enter the menu.
• Use the [Right] or [Left] buttons to switch to "DIM".
• Press the [Volume Up] or [Volume Down] buttons to tune from 3 levels: Min, Mid and Max.

The machine warranty lasts 18 months upon delivery. If you notice any missing parts or quality issues with parts, please contact us within 3 days of delivery.